requests and teams from a central location available anywhere, anytime. TaskPortal provides project managers the flexibility to customize the application and set up the projects to best suite their needs and provides intuitive reports, Gantt charts and Calendars to easily schedule the work tasks. Key Features include: project management, task management, document management, file sharing, project reporting, role based administration, auto email alerts

request management, request tracking, project tracking, task, time sheets, collaboration, project management, customer support, bug tracking, task management, task tracking

requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers

contact management, customer support software, knowledge base, request tracking, trouble ticketing system, service, workflow management, sla violation tracking, service level agreement, software, self service portal, customer, management

tracking, documentation and customer support. Unlike other products, Clarity is designed as an open and customizable solution, ready for inclusion of additional modules. Main features are: * Tracking of bugs, tasks, requests or any other issues * Common documents storage based on the wiki platform * Simple but powerful user interface with rich abilities for customization * Project component and version management * History of changes for each issue

request tracking, issue tracking, task, defect tracking, project management, bug tracking, groupware, bug tracker, issue tracker, team collaboration, task tracking

Tracking module provides users a way to report issues and search for the issues they need to work on. IT Asset Management module provides hardware tracking and software license tracking capability. Contact Management module allows users to create and maintain contacts. Administration Tool module allows administrators to manage system users and to modify system configuration. Kwok Information Server also have multi-language support, user/group permissions

contact management, it asset tracking, request tracking, issue tracking, it asset management, helpdesk, issue management, defect tracking, bug tracking, software license tracking, software license management

Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email.

tracks, requests, user

Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email.

tracks, requests, user